At Chopra MSME Loan Hub, accessible through chopramsmeloanhub.com, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or contact us regarding business financing services.

1. Information We Collect

We may collect the following information when you interact with our website:

• Personal Information: Name, phone number, email address, business name, and other details you voluntarily submit through enquiry or contact forms.
• Business Information: Business type, turnover, funding requirements, loan amount sought, and other information relevant to a financing enquiry.
• Technical Information: IP address, browser type, device information, pages visited, and website usage data, where applicable.
• Documents: If you choose to share financial or business documents for an enquiry, we may process them for the stated purpose.

Please do not submit passwords, OTPs, PINs, or other confidential authentication credentials through our website forms.

2. How We Use Your Information

We may use your information to:

• Respond to your enquiries and requests.
• Understand your business financing requirements.
• Contact you regarding relevant loan or financial assistance options.
• Coordinate with relevant lenders or financial service providers, where appropriate and with necessary authorization.
• Improve our website, services, and customer experience.
• Prevent fraud, maintain security, and comply with applicable legal requirements.

3. Sharing of Information

We do not sell your personal information as a routine business practice. Information may be shared when necessary with authorized employees, service providers, technology partners, or relevant banks, NBFCs, and financial institutions for the purpose you have requested.

We may also disclose information where required by law, a court order, or a lawful request from an authorized government authority. Any sharing of information will be subject to applicable law and the relevant permissions or legal basis.

4. Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality, understand visitor activity, and measure website performance. You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.

5. Data Security

We take reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

6. Data Retention

We retain information only for as long as reasonably necessary to fulfil the purpose for which it was collected, provide requested services, resolve disputes, maintain appropriate records, or meet applicable legal requirements.

7. Your Privacy Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, or withdraw consent where processing is based on consent. Some information may need to be retained where required by law.

To submit a privacy-related request, please contact us using the details provided below.

8. Third-Party Websites

Our website may contain links to external websites or services. We are not responsible for the privacy practices, content, or security of third-party websites. Please review their privacy policies before sharing information with them.

9. Children's Privacy

Our website and business financing services are intended for adults and businesses. We do not knowingly seek to collect personal information from children in connection with business loan enquiries.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any revised version will be published on this page with an updated effective date.

11. Contact Us

For questions, requests, or concerns regarding this Privacy Policy, please contact us:

This policy should be reviewed against your actual data collection practices and applicable Indian privacy laws before publication.